Physicians Independent Management Services, Inc.

PIMS Inc. was incorporated in 1998 and has evolved into a full-service Medical Billing and Practice Management Services company. PIMS provides comprehensive billing and consulting services for providers of all sizes. In addition, PIMS offers an innovative and robust laboratory information system designed specifically for the anatomic pathology practice in mind.

Headquartered in our state-of-the-art 23,000 square-foot facility in Tampa, Florida, PIMS is led by a senior management team with many years of diversified medical billing and healthcare revenue cycle management experience. With 100+ highly trained employees, we have you covered.


To deliver innovative, comprehensive medical billing and practice management services to medical providers. PIMS aims to be each client’s valued business partner: We focus on the business of running a practice, so our clients can focus on providing exceptional patient care. PIMS also strives to engage, empower, and inspire its employees to act with integrity and compassion and a mission to provide goodwill to its local and global communities.


To offer a business model that is designed to enhance the medical field by enabling physicians to provide the utmost patient care. More specifically, to be the first choice in comprehensive healthcare management and billing services, as well as SaaS-Based LIS software for medical providers.


Partnering with PIMS offers many benefits to your practice. You no longer need to be worried about the following; we have you covered!

  • Correct and timely reimbursement
  • Steady cash flow
  • Comprehensive customized reporting that is easy to understand
  • Affordable proven experts in managed care contract negotiations
  • Procedural coding updates delivered timely
  • Advanced technology throughout the revenue cycle process
  • Compliant and timely uninsured and underinsured collections
  • Regular communication regarding industry updates and trends
  • Billing staff concerns are eliminated, we are an extension of your office


    Suzanne Pyzik, CPA

    Chief Financial Officer

    Suzanne has over 30 years of experience in accounting, with the last 15 years concentrated in the Healthcare Industry. She received both her Bachelor of Arts and Master’s degrees in Accounting from the University of South Florida and has been a licensed CPA in Florida since 1990. Her experience not only includes financial accounting and reporting, but also risk assessment and internal control evaluation, project management, process improvement and strategic planning. Suzanne is responsible for all Finance Department functions, including the review and distribution of the monthly financials, accounts payable and payroll processing, and treasury oversight. She prides herself on her ability to create cohesive teams and identify/implement process enhancements. When away from the office, Suzanne enjoys traveling and attending sporting events and concerts.



    Jenny Hareza, CHC

    Director of Operations

    Jenny has served PIMS in a multitude of varying capacities for over a decade. Her diverse experience within the organization armed her with knowledge of all facets of PIMS’ Operations. Jenny is an active member of The Society for Corporate Compliance and Ethics and is Professionally Certified in Healthcare Compliance by the Health Care Compliance Association. She takes pleasure in translating complex laws and regulations into manageable billing rules, policies and procedures for PIMS’ valued clients and partners. When away from the office she enjoys traveling and keeping up with foreign and domestic current events.

    Kim Palma

    Revenue Cycle Manager

    With greater than thirty years’ experience in the medical insurance and healthcare billing industries, Kim manages all aspects of Revenue Cycle, client reporting and analysis for PIMS’ clients. Collaborating frequently with clients, she consistently develops personalized strategies to best address payor contracting, denial and underpayment issues to ensure the highest level of reimbursement is obtained. Kim fosters a family-like culture within her department and routinely touts the accomplishments of her tenured and dedicated staff as a secret to PIMS’ continued success!



    Kelly Cashman

    Coding Manager

    As a proud and active member of the American Association of Professional Coders (AAPC), Kelly possesses over thirty years of experience in the coding, billing, and management of physician medical practices. Specializing in anatomic pathology coding, she is most passionate about educating future coders, physicians, and other client-partners in the proper coding for their respective practice. On a more personal note, Kelly enjoys spending time with her family, participating in wellness initiatives, and advocating for the local chapter of the American Cancer Society within PIMS and the greater Tampa Bay community.

    Daniela Cojita, JM, SHRM-SCP

    Director Human Resources

    PIMS’ successes over the years are attributed to the excellent talent among its team members. Daniela’s exposure to the practical aspects of billing during her lengthy tenure at PIMS provided her with a solid understanding of practice management and the important role of the revenue cycle team in supporting the daily operations of practices . The HR|Administrative department plays an important role in creating a culture that fosters and grows this talent which directly contributes to an elevated service delivery to our clients. Daniela holds a Bachelor’s degree in Healthcare Management and Administration and a Juris Master degree in Employment Law and HR Risk Management. She is an HR Tampa Board of Directors’ member and is actively involved in the community through the programs offered by this organization.



    Sapna Shah, M.S., CA

    Director of Accounting

    Sapna holds a master’s degree in forensic accounting and received her Bachelor of Commerce with a concentration in taxation. With nearly a decade’s experience in finance, she is involved in all facets of the Finance Department including the preparation of monthly financials and other reporting functions for strategic analysis. When not working with numbers and spreadsheets, Sapna enjoys traveling and spending time with her family.