Insurance Follow-Up – The PIMS Difference

Our Insurance Follow-Up Department is staffed with seasoned insurance specialists who have worked in both physician offices and at major insurance companies. To ensure the appropriate information is received by insurance companies, our team is trained to process correspondence promptly, accurately and efficiently. Our skills in collecting updated demographics from patients (correct addresses, contact telephone numbers, and plan contract numbers or group numbers) expedite the billing process so reimbursements received are consistent with the expected contractual allowances. When appropriate we appeal denied claims on your behalf, to ensure covered services are paid according to the patients’ benefit plans. Patients may contact us during regular business hours via our toll-free number, (866) 944-0404, to update their insurance information or demographics.